Privacy Policy

01 · CONTROLLER AND SCOPE

Who we are and what this policy covers

This Privacy Policy applies to motifdecorativelighting.com and to information submitted through its forms, email links, WhatsApp links and related project communications.

Chengyi Lighting Co., Ltd. operates the website and handles commercial outdoor decorative lighting enquiries. Zhongshan Yijiaxing Lighting Co., Ltd. may also handle export administration, contracts, invoices, payments or fulfilment for relevant transactions. In those situations, the entities may process information for their respective business and legal responsibilities.

02 · DATA CATEGORIES

Information we collect

We collect information you provide and limited technical or attribution information created when you use the website.

We may also receive information from advertising platforms, social networks, distributors, service providers or other business contacts when permitted by law. If you provide personal information about another person, you should have authority to do so.

03 · PURPOSES AND LEGAL BASES

How and why we use information

Depending on the country and context, we rely on steps requested before a contract, performance of a contract, compliance with legal obligations, our legitimate interests in operating and promoting a B2B business, or your consent. Where consent is legally required for non-essential cookies or personalised advertising, consent should be requested before those technologies are used, and you may withdraw it for the future.

04 · COOKIES, ANALYTICS AND ADS

Cookies and similar technologies

Cookies, pixels, tags, local storage and similar technologies can recognise a browser or device, remember choices, protect the website, measure visits and connect an enquiry with an advertising campaign.

Services that may receive information

• Google Analytics and Google Tag Manager for website measurement and tag management
• Google Ads for conversion measurement, campaign attribution and, where enabled and lawful, remarketing
• Meta technologies for Facebook and Instagram campaign measurement, attribution and, where enabled and lawful, advertising audiences
• WhatsApp for visitor-initiated messages and project communications
• hosting, content delivery and security providers, which may process technical request data

05 · RECIPIENTS AND TRANSFERS

How we share information

We disclose information only as reasonably necessary for the purposes described in this policy, including to:

• our authorised sales, engineering, production, finance, logistics and management personnel;
• the associated export/payment entity identified above;
• website hosting, security, analytics, advertising, email, CRM, cloud-storage and communications providers;
• suppliers, freight forwarders, customs agents, payment providers, insurers and professional advisers involved in a requested project;
• authorities or other parties when required by law, necessary to protect rights and safety, or relevant to a merger, financing or transfer of the business.

We do not sell project-enquiry contact lists for money. However, the use of advertising cookies or pixels may be treated as a “sale,” “sharing” or targeted advertising under some US state privacy laws even when no money changes hands. Where such laws apply, you may request an applicable opt-out by contacting us, and we will process valid requests as required.

Because we operate from China and use international service providers, information may be processed in countries other than your own. Privacy laws may differ. Where required, we use appropriate contractual, consent-based or other lawful transfer safeguards.

06 · RETENTION AND PROTECTION

How long we keep information

We retain personal information only for as long as reasonably necessary for the relevant purpose. Enquiry records that do not become an active transaction are normally retained for up to 36 months, unless a shorter period is required or a longer period is reasonably necessary for ongoing discussions, repeat procurement, dispute management, fraud prevention, legal obligations or the establishment, exercise or defence of claims.

Order, contract, invoice, shipping and accounting records may be kept for longer periods required by applicable commercial, tax, customs or accounting rules. Advertising and analytics providers apply their own retention settings and policies.

Security

We use reasonable administrative, technical and organisational safeguards designed to protect information, including access controls, website security measures, service-provider controls and staff procedures. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

07 · PRIVACY RIGHTS

Your rights and choices

Depending on where you live and subject to legal exceptions, you may have the right to:

To make a request, email [email protected] with the subject “Privacy Request.” Tell us the email address or other details used in your enquiry and the right you wish to exercise. We may ask for information reasonably necessary to verify identity and authority. You may use an authorised agent where applicable. We will not unlawfully discriminate against you for exercising a privacy right.

You can also unsubscribe from marketing email using an unsubscribe link where provided, ask our sales team to stop promotional messages, adjust browser cookie settings, or use the Google and Meta advertising controls linked above. Transactional or project-related communications may continue where necessary.

08 · OTHER INFORMATION

Children, external services and policy changes

Children

Our B2B website and services are not directed to children under 16, and we do not knowingly seek personal information from them. If you believe a child has provided information, contact us so we can review and delete it where appropriate.

Third-party websites and communications

Links to WhatsApp, Facebook, Instagram, YouTube, Google Maps or other external services take you to services controlled by third parties. Their privacy practices apply to their processing. Information you send through WhatsApp, email or a social network may be processed by that provider as well as by us.

Changes to this policy

We may update this policy when our website, forms, advertising practices, providers or legal obligations change. The “Last updated” date shows the current version. Material changes may also be highlighted on the website where appropriate.